Our Platform is composed of six main modules.

Facilitating world-class experiences

modules how it works success stories
Module

Customer experience management


This module provides multiple interaction channels between the company and its customers. From eCommerce solutions to Real-time notifications of service status, We provide everything necessary to digitize the service experience from start to finish

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Module

Management of field services


This module provides the necessary tools so that the work teams that are in the field, either internal workers or external contractors can give Real-time monitoring of service execution, acceptance of work orders, geolocation and digital budgets are just some of its features.

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Module

Dispatch Center


This module provides visibility and operational control regarding the services that are running in the field. Schedule management, reception of work orders, alerts by breaches and case management are just some of its functionalities .

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Module

Business intelligence


This module manages the information regarding the services executed through interactive panels that allow analyzing the data in real time, facilitating the decision making and continuous business improvement.

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Module

Master Data Management


Tuten's vision is that our clients can manage their business autonomously, so we put at your disposal all the tools to configure modules in a simple and automated way.

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Module

Service delivery


In addition to our technological platform, Tuten puts at his clients' disposition an extensive network of contractors and installers to extend the scope of services borrowed integrally with the technology.

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How our platform works

Success stories

Digitizing the service experience in the assistance business

In conjunction with Engie and AXA, Tuten has implemented a solution to manage the complete cycle related to assistance business.

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New Marketplace of Engie Mexico

Tuten has developed the new Marketplace of Engie Mexico, where thousands of products and services are commercialized.

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Emergency technicians in one click

In conjunction with Enel, Tuten has developed an integral platform to manage electric emergency services.

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The best customer service experience


State-of-the-art technology that automates processes, increases productivity and delivers greater business visibility

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Solutions for different industries

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