Solutions for different industries

Solutions for utilities

We understand that the large utility companies, such as telecommunications, energy, or others, possess challenges related to the digital transformation of their processes. Whether to digitize the shopping experience of products or services with eCommerce systems, have a greater control of services performed in the field, optimize existing sales processes or search new ways to improve the customer service experience, Tuten provides a comprehensive solution to address all these challenges. From the ideation phase to the implementation and supervision of the solution, we accompany our clients from beginning to end in each project.

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Insurance and Assistance

We understand that the large insurance and assistance companies have challenges related to the digital transformation of their processes. Whether to digitize the application experience of services or claims reporting in an integrated manner with your ERP, have greater control of services performed in the field by internal teams or contractors, optimize processes of existing sales, provide interactive tools for customers or look for new ways to improve the experience of service to clients in general, Tuten provides an integral solution to address all these challenges. From the ideation phase to the implementation and supervision of the solution, we accompany our clients from beginning to end in each project.

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Home Improvement

We understand that the big home improvement companies have challenges related to the digital transformation of their processes. Whether to digitize the shopping experience of services in an integrated way with your eCommerce systems, have greater control of services performed in the field by internal teams or contractors, optimize processes of existing sales, provide interactive tools for customers or look for new ways to improve the experience of service to clients in general, Tuten provides a solution integral to address all these challenges. From the ideation phase to the implementation and supervision of the solution, we accompany our clients from beginning to end in each project.

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Other industries

We understand that large companies have challenges related to the digital transformation of their processes. whether to digitize the shopping experience of services in an integrated way with your eCommerce systems, have greater control of services performed in the field by internal teams or contractors, optimize processes of existing sales, provide interactive tools for customers or look for new ways to improve the experience of service to clients in general, Tuten provides a solution integral to address all these challenges. From the ideation phase to the implementation and supervision of the solution, we accompany our clients from beginning to end in each project.

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100% Agile Methodology

Based on the Agile philosophy, all our projects begin with a Blueprint phase, where in conjunction with the client we define the problem to solve and the value proposition that should be developed. Once the project is set, we carry out an analysis of our existing platform to identify which aspects of the value proposition is pending development, and with that, we define the Project backlog. Subsequently, an agile cell is constituted with an exclusive dedication to the project, which continuously releases improvements in the product to the satisfaction of the Client. Finally, we make continuous improvements of our solutions based on user feedback and provide the support required for the proper performance of platforms.

Step 1

ID

Identification of the problem to solve

Step 2

Ideation

Ideation of value proposition

Step 3

Definition

Definition of functionalities to be developed and UX

Step 4

Implementation

Agile cell constitution and implementation

Step 5

Improvement

Continuous improvement of the solution

Success stories

Digitizing the service experience in the assistance business

In conjunction with Engie and AXA, Tuten has implemented a solution to manage the complete cycle related to assistance business.

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New Marketplace of Engie Mexico

Tuten has developed the new Marketplace of Engie Mexico, where thousands of products and services are commercialized.

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Emergency technicians in one click

In conjunction with Enel, Tuten has developed an integral platform to manage electric emergency services.

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The best customer service experience


State-of-the-art technology that automates processes, increases productivity and delivers greater business visibility

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Solutions for different industries

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